PhoneIT! Overview

IPTrunking SMB

IPTrunking SMB

A PRI or Standard Dial Tone Replacement Service with FREE Long Distance!

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Download and print the IP Trunking Datasheet

The Bottom Line:Here is a versatile and cost-effective solution that delivers the benefits of VolP along with Business Continuity solutions while retaining your existing PBX or Key system. We can connect to your existing keyset or PBX, or we can provide a next-generation IP PBX for unbelievably low costs.

IPTrunking: Now You Can Make Your Move - And Do It On Your Own Schedule.

IPTrunking from Anexeon is the solution that will allow you to make that move by giving you the ability to:

• purchase a limited number of lines to match your communications costs closely to your actual business needs
• consolidate your data and voice bills to lower expensive phone bills due to long distance calls and the taxes that go with them
• streamline your communications platform and enjoy immediate and significant economic advantages while smoothly transitioning to a hosted VolP service
• provide new generation network functionality to enhance your mobility via the Anexeon network
• Enjoy FREE long distance calling in the Continental United States!

What is IPTrunking?

IPTrunking is simply the next generation version of the old style phone lines you have been buying from your telephone company for years. While traditional phone lines are delivered to your office building over standard copper phone lines or PRI lines, IPTrunking is delivered over your data network circuit instead. It is then converted to the same type of signal that the phone company delivers so your existing PBX or Keyset will never know the difference.

But there IS a difference, and a big one at that. With IPTrunking, the dial tone can now be delivered to multiple locations allowing extension dialing between your offices. It can even be combined with our hosted PBX platform allowing phone extensions at your home or alternate locations. Class 5 enhanced features can now be added to allow for automated attendants, advanced routing of calls, and free long distance calling in the contiguous 48 states which means LESS MONEY out of your pocket every month!

IPFax Service

IPFax Service

A Unified Communications Service

The Bottom Line:

Here is a cost-effective service that allows you to view your facsimile transmissions conveniently and privately via email.

Download and print the IPFax Datasheet

Make Your Move To A Superior Fax Solution

Anexeon's new IPFax Solution service gives your business the ability to receive incoming faxes via email. Beyond convenience, this service ensures the privacy of your communications. You can also economically bundle this service with the many other productivity-enhancing features you receive from our Hosted IP PBX service.

How IPFaxSolution Works:

When you sign up for our IPFax service, you are assigned a DID(Direct Inward Dialing) number that can mimic the tones of a fax. When a fax machine dials the phone number corresponding to the IPFax service DID number,the proper signals are sent to the fax machine to allow the fax transmission. The transmission is then converted into a PDF image file, attached to an email, and sent to your designated inbox.

The diagram above illustrates the concept of our IPFax Solution. With IPFax, the fax receiver can access any number of facsimile transmissions from any number of senders via his/her email.

IPContact Center

IPContact Center

A Hosted Call Center Service

The Bottom Line:

Here is a versatile automatic contact distribution (ACD) service that provides advanced contact-handling and management, with no hardware, no up front capital expenses and no installation or integration issues.

Download and print the Hosted Contact Center Datasheet

Make Your Move To An Easy And Economical Contact Center Service.

Many smaller businesses are challenged when it comes to finding advanced, but cost-effective, contact center services. No longer. IPContact Center from Anexeon allows you to make your move to automatic contact distribution easily and economically, seamlessly extending call center operations by creating a virtual call center with agents working from any desk, in any office, offshore or at home.

IPContact Center. Make Your Move To A Solution That Is Loaded.

IPContact Center provides growing businesses with an impressive list of call center features:

• Global Agent Management, including a full-featured remote agent; agent state management, basic screen pop, agent-initiated transfer, conference, consultation, and hold
• Global Call Treatment, including flexible call scripting, IVR treatment through VoiceXML scripts and global call queuing
• Global Call Distribution, including dynamic, static, priority, precedence, skill-based, agent-level and schedule routing
• Global Supervisor Management Dashboard, including global operational management, real-time dashboard, real-time and historical reporting and global quality monitoring
• Global Administrator Management Dashboard, including intra day traffic management, routing strategy provisioning and agent, team and skill group provisioning.

Part of the IPContact Center service are global management and supervisor dashboards. A few of the many screens available are displayed above.